You want to add live chat to your website, and you thought that ManyChat is the perfect solution. But for some reason, this software isn’t working for you. Maybe it…
Self-service tools, conversational interfaces, and bot automations are all the rage right now. Businesses love them because they increase engagement and reduce operational costs. Some might say, though, that chatbots…
You want to engage your website visitors, so you added a chatbot to your pages. Great choice! Now comes the tricky part—training a chatbot to interact with your audience efficiently.…
If you’re reading this, it’s quite likely that you’ve heard of chatbot software and what it can do for businesses. And now you’re probably thinking about adding automated chat software…
Sales chatbot is a piece of software that uses machine learning technology to gather qualified leads, recommend products to shoppers, and offer a personalized experience to website visitors. In return,…
Conversational AI applies to the technology that lets chatbots and virtual assistants communicate with humans in a natural language. Conversational AI apps use NLP (natural language processing) technology to interpret…
Chances are, you’ve heard the name ChatGPT a million times in recent weeks. With so much information scattered around the web, bold claims, and endless social media posts, it might…
Answering repetitive questions over and over again can become an irritating task for the customer support team. And when your business keeps growing, the amount of these questions can be…
It’s great to watch your business grow. But, at some point, the number of queries related to your products or services can become overwhelming for your customer service representatives. The…