A nice woman voice greets me on the phone. "Hello, I'm a helper named Jasmine from Bodega," the voice says. "How can I help?"“Do you have patio seats,” I ask.…
Hiver is a shared inbox tool for businesses looking to optimize Gmail for scale. It works inside Gmail and offers basic help desk functionality. If your support team is using…
Meta Connect, the The big developer event and hardware showcase for the company that runs Facebook and Instagram starts today. Meta is likely to show off its new mixed-reality and…
HubSpot is renowned for its comprehensive marketing and sales solutions. And it’s no secret that a CRM is necessary for tracking and managing customer relationships. So, businesses use this system…
just one day After OpenAI announced a $6.6 billion funding round, the company is releasing its first major interface evolution for ChatGPT.In what could be OpenAI's acknowledgment that its transformational…
Zoho is popular with sales and marketing departments for its flagship CRM solution. However, it also has a product for customer relationship teams known as Zoho Desk. This tool is…
Amazon Prime Day has become a destination for shoppers looking to score great deals. Price drops can be substantial, sometimes up to 40% off an item, but without knowing a…
Shopping today is more of a virtual conversation than a simple sales transaction. Conversational commerce offers a game-changing opportunity to do just that. This innovative approach leverages cutting-edge technologies to…
Humans have been trying to talk to animals since we discovered how to form words. In modern times, we turn to technology for the solution: give our dogs talking buttons…
Having a conversation with a support representative provides a much better feeling than clicking around the predefined questions that don’t match the intent. Or even better than waiting up to…