In the world of SaaS solutions, Zendesk vs. Salesforce is an ongoing debate. Though their fundamental features might seem similar, determining which one best fits your needs calls for a…
A version of this article appeared in CNN Business' Nightcap newsletter. To receive it in your inbox, sign up for free here. New York (CNN) – Dock workers on strike…
In today’s business landscape, customer service software drives profits and fosters brand loyalty. Among the top contenders in this space are Zendesk and Help Scout, each offering unique advantages. Zendesk,…
According to a CIO report, 55% of companies plan to invest in improving customer experience (CX). As this becomes a top priority for businesses, selecting the right customer service software…
London (CNN) –– A tech start-up found that ChatGPT can be tricked into providing detailed advice on how to commit crimes ranging from money laundering to exporting weapons to sanctioned…