9 Key Metrics You Must Track in 2024

9 Key Metrics You Must Track in 2024

Chatbots are all the rage these days. And setting them up on your website or social media is easier than ever. However, quite a few companies make the same mistake.…
Which Is Better in 2024?

Which Is Better in 2024?

Today, online buyers expect to get help in real time. And there are two popular ways to address this problem. You can rely on your customer service reps and use…
Top Use Case Examples, Benefits & Tips

Top Use Case Examples, Benefits & Tips

You have a retail store and your products are available online.  Now comes the question:  How to make more sales and improve the shopping experience for my customers? The solution…
What Are the Differences? 2024

What Are the Differences? 2024

In this era of generative AI and quick technological advancements, chatbots and AI virtual assistants have emerged as essential tools for both businesses and individuals.  But while they might appear…