In today’s business landscape, customer service software drives profits and fosters brand loyalty. Among the top contenders in this space are Zendesk and Help Scout, each offering unique advantages. Zendesk,…
According to a CIO report, 55% of companies plan to invest in improving customer experience (CX). As this becomes a top priority for businesses, selecting the right customer service software…
London (CNN) –– A tech start-up found that ChatGPT can be tricked into providing detailed advice on how to commit crimes ranging from money laundering to exporting weapons to sanctioned…
Editor's note: This story contains discussions of suicide. Help is available if you or someone you know is struggling with suicidal thoughts or mental health issues. In the US: Call…
(AP) –– A Polish radio station sparked controversy after firing its journalists and relaunching this week with artificial intelligence-generated "presenters". Weeks after firing its journalists, OFF Radio Krakow relaunched its…