You want to engage your website visitors, so you added a chatbot to your pages. Great choice! Now comes the tricky part—training a chatbot to interact with your audience efficiently.…
If you’re reading this, it’s quite likely that you’ve heard of chatbot software and what it can do for businesses. And now you’re probably thinking about adding automated chat software…
Sales chatbot is a piece of software that uses machine learning technology to gather qualified leads, recommend products to shoppers, and offer a personalized experience to website visitors. In return,…
Conversational AI applies to the technology that lets chatbots and virtual assistants communicate with humans in a natural language. Conversational AI apps use NLP (natural language processing) technology to interpret…
Chances are, you’ve heard the name ChatGPT a million times in recent weeks. With so much information scattered around the web, bold claims, and endless social media posts, it might…
Answering repetitive questions over and over again can become an irritating task for the customer support team. And when your business keeps growing, the amount of these questions can be…
It’s great to watch your business grow. But, at some point, the number of queries related to your products or services can become overwhelming for your customer service representatives. The…
I was recently waiting for my nails to dry and not wanting to smudge the paint, when I realized this would be the perfect opportunity to try out some voice-only…
Chatbots are types of computer software capable of answering customers’ queries by simulating human conversation, usually through text messages or voice commands. From rule-based bots to virtual assistants, these technologies…