Posted inChatBot
I looked into the AI gap with the SocialAI app
the first time I used SocialAI, I was sure the app was performance art. That was the only logical explanation why I would willingly sign up for AI bots named…
Posted inChatBot
12-Step Help Desk Checklist for CX Excellence (Guide)
A large part of delivering excellent customer experience comes down to a well-organized help desk. This not only serves as the backbone for an impressive support department but also enhances…
Posted inChatBot
When you call a restaurant, you might be chatting with an AI host
A nice woman voice greets me on the phone. "Hello, I'm a helper named Jasmine from Bodega," the voice says. "How can I help?"“Do you have patio seats,” I ask.…
Posted inChatBot
Best 10 Hiver Alternatives for Team Collaboration (2024)
Hiver is a shared inbox tool for businesses looking to optimize Gmail for scale. It works inside Gmail and offers basic help desk functionality. If your support team is using…
Posted inChatBot
Meta Connect starts today. Here’s what to expect
Meta Connect, the The big developer event and hardware showcase for the company that runs Facebook and Instagram starts today. Meta is likely to show off its new mixed-reality and…
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10 Best HubSpot Alternatives and Competitors in 2024
HubSpot is renowned for its comprehensive marketing and sales solutions. And it’s no secret that a CRM is necessary for tracking and managing customer relationships. So, businesses use this system…
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OpenAI’s ChatGPT comes out of its box and onto a canvas
just one day After OpenAI announced a $6.6 billion funding round, the company is releasing its first major interface evolution for ChatGPT.In what could be OpenAI's acknowledgment that its transformational…
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Top 11 Zoho Desk Alternatives and Competitors in 2024
Zoho is popular with sales and marketing departments for its flagship CRM solution. However, it also has a product for customer relationship teams known as Zoho Desk. This tool is…
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Amazon’s Rufus AI Shopping Assistant now allows some shoppers to check price history
Amazon Prime Day has become a destination for shoppers looking to score great deals. Price drops can be substantial, sometimes up to 40% off an item, but without knowing a…
Posted inChatBot
What Is Conversational Commerce? (Benefits & Examples)
Shopping today is more of a virtual conversation than a simple sales transaction. Conversational commerce offers a game-changing opportunity to do just that. This innovative approach leverages cutting-edge technologies to…