Front is a powerful customer support platform with plenty of features, but there are some downsides, especially for SMBs. And that’s probably why you’re here. Either the steeply rising price…
With high hopes from finding some hidden gems in our hometowns and $100 (£77) each burning a hole in our pockets, we (Natasha Bernal in London and Amanda Hoover in…
So, you’ve installed a chatbot on your website, social media, and other communication channels. And it was supposed to be all looking brighter from now. But instead, you’re having some…
Goal announced today that it will offer people a tool called AI Studio to create virtual characters with customized personalities, traits and interests, including ones based on their own personality.…
We're excited to share a big change in our product lineup: we're moving from "Chatbots" to "Chat Flows." This evolution marks an important moment in our journey, as we strive…
Avi Schiffmann shows to the WIRED office with a friend hanging around his neck. It hangs there like a pendant on a necklace. It's the size and shape of an…
In the ever-evolving landscape of online commerce, effective customer communication is essential for thriving businesses. Among the leading solutions in this arena are Tidio's Lyro and Ada chatbots. These platforms…
I leave the ChatGPT ones Advanced voice mode is enabled as you type this article as an ambient AI companion. Occasionally, I'll ask you to provide a synonym for an…
In the fast-paced world of online business, ensuring good communication with customers is paramount to success. You've probably heard of two popular options that address this need— Lyro and Zowie…