Avi Schiffmann shows to the WIRED office with a friend hanging around his neck. It hangs there like a pendant on a necklace. It's the size and shape of an…
In the ever-evolving landscape of online commerce, effective customer communication is essential for thriving businesses. Among the leading solutions in this arena are Tidio's Lyro and Ada chatbots. These platforms…
I leave the ChatGPT ones Advanced voice mode is enabled as you type this article as an ambient AI companion. Occasionally, I'll ask you to provide a synonym for an…
In the fast-paced world of online business, ensuring good communication with customers is paramount to success. You've probably heard of two popular options that address this need— Lyro and Zowie…
the first time I used SocialAI, I was sure the app was performance art. That was the only logical explanation why I would willingly sign up for AI bots named…
A large part of delivering excellent customer experience comes down to a well-organized help desk. This not only serves as the backbone for an impressive support department but also enhances…
A nice woman voice greets me on the phone. "Hello, I'm a helper named Jasmine from Bodega," the voice says. "How can I help?"“Do you have patio seats,” I ask.…
Hiver is a shared inbox tool for businesses looking to optimize Gmail for scale. It works inside Gmail and offers basic help desk functionality. If your support team is using…
Meta Connect, the The big developer event and hardware showcase for the company that runs Facebook and Instagram starts today. Meta is likely to show off its new mixed-reality and…
HubSpot is renowned for its comprehensive marketing and sales solutions. And it’s no secret that a CRM is necessary for tracking and managing customer relationships. So, businesses use this system…