9 Key Metrics You Must Track in 2024

9 Key Metrics You Must Track in 2024

Chatbots are all the rage these days. And setting them up on your website or social media is easier than ever. However, quite a few companies make the same mistake.…
Which Is Better in 2024?

Which Is Better in 2024?

Today, online buyers expect to get help in real time. And there are two popular ways to address this problem. You can rely on your customer service reps and use…
How to Train an AI?

How to Train an AI?

You want to engage your website visitors, so you added a chatbot to your pages. Great choice!  Now comes the tricky part—training a chatbot to interact with your audience efficiently.…